I'm sorry, (sentence)

This is a very clear, straightforward way to say "no" to someone's request:

A: Can't I have the afternoon off?

B: I'm sorry, there's no one else to take your shift.

Another way to refuse that's a little softer is "Sorry, but unfortunately..."

A: Can I have the afternoon off?

B: Sorry, but unfortunately there's no one else to take your shift.

This phrase appears in these lessons: